Contact Us
Get in touch with our team for support, feedback, or partnership opportunities.
Send Us a Message
Have questions about RoomMatch or need assistance with your account? Our dedicated support team is here to help. Fill out the form below, and we'll get back to you as soon as possible.
Contact Information
Phone
+44 (0) 20 1234 5678
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM GMT
Address
360 SAAS LIMITED
RoomMatch Division
London, United Kingdom
Frequently Asked Questions
How does the matching algorithm work?
Our AI-powered matching algorithm analyses over 50 unique preference points to connect you with compatible roommates and suitable living spaces. The system continuously learns from user feedback to improve matching accuracy over time.
Is my personal information secure?
Absolutely. We employ industry-leading security measures to protect your data. Our verification system ensures all users are thoroughly vetted before joining the platform, creating a safe and trustworthy community.
How do I report an issue with my account?
You can report any account issues through our in-app support feature or by contacting our support team directly via email at support@roommatch.io. We aim to respond to all inquiries within 24 hours.
Can landlords list properties on RoomMatch?
Yes, landlords can create verified accounts to list properties on our platform. We offer specialised tools for property management and tenant matching to streamline the rental process.